isourceit Group has created this Policy to explain when and how personal information is collected, used, disclosed and protected with respect to your use of isourceit Group websites. This Site is owned and operated by isourceit Technology Pty. Ltd.
Please also refer to our Terms and Conditions of Use.
This policy will be continuously assessed against new technologies, business practices and our customers' needs.
2. Purpose of our Policy
Isourceit Technology has a firm and continuing commitment to the privacy of personal information provided by those visiting and interacting with this website. We hold the privacy of your personal information in the highest regard. The following discloses our information gathering and dissemination practices for this website.
3. What information do we collect?
We collect two types of information when you use our service: personal information you knowingly choose to disclose that is collected on an individual basis and website use information or aggregate information collected automatically as you and others browse our website.
Personal information means information that specifically identifies an individual, such as first and last name, address, telephone number, email address or other account number. It also includes demographic and other information about an individual when directly linked to personally identifiable information. A user name may be personal information if it includes personally identifying information.
Aggregate information does not include personally identifiable information. It includes information about how you and others use our service, but no personal data will be included in the resulting data.
4. Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
5. Website use information
Similar to other commercial websites, our website utilises a standard technology called cookies (see explanation below, "What are cookies?") and web server log files to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website.
6. How do we use the information that you provide to us?
Broadly speaking, we use personal information for the purposes of administering our business activities, providing the products and services you requested, processing your payment, monitoring the use of the service, supporting our marketing and promotional efforts and improving our content and service offerings, customising our site's content, layout and services and for other lawful purposes. These uses improve our site and better tailor it to meet your
needs. Personally identifiable information or business information may be supplied to associated companies where the provision of this information is required for us to deliver the service(s) you have requested. Your personally identifiable information will not be shared with any other parties except as required by law.
Aggregated information, collected about a group or category of services or users from which individual user identities have been removed is used to help us understand our users' needs so that we can improve our services. We may share aggregated information about our users with third parties for various purposes including advertising and marketing.
7. What are cookies?
8. How do we use information we collect from cookies?
9. Internet Protocol address
Internet Protocol (IP) addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the web pages you request) can be sent to you.
10. Sharing and selling information
Except as provided for in Clause 6 of this policy, we do not share, sell, lend or lease any of your personally identifiable information to anyone except to the extent it is necessary to process transactions or provide Services you have requested.
11. How can you access and correct your information?
12. What about legally compelled disclosure of information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms and Conditions of Use or to protect the safety of our users and the public.
13. What about other websites linked to our Website?
We are not responsible for the practices employed by websites linked to or from our website or the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website.
14. Your consent
By using our website or the services available through the site, you consent to our collection and use of your personal information as described in this Policy. We reserve the right to amend this Policy at any time with or without notice.
15. Our commitment to data security
Please note that your information will be stored and processed on our computers in Australia. The laws on holding personal data in Australia may be less stringent than the laws of your country of residence or citizenship. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
This site allows visitors to unsubscribe so they will not receive future messages or newsletters. After unsubscribing we will discontinue sending information as soon as technically feasible.
17. Surveys & contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user, therefore, has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address) and demographic information (such as postcode, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
18. Acquisition or changes in ownership
In the event that the website (or a substantial portion of its assets) is acquired, your information would be considered part of those assets, and may be part of those assets that are transferred.
19. Policy modifications
We reserve the right to change this Policy without notice. If we make any material changes to our Policy, we will post a new policy on our site and update the "last updated" date recorded at the bottom of this Policy. Therefore, we encourage you to check our Policy whenever you visit the site to see if it has been updated since your last viewing.
(Last updated: May, 2012)